How do I contact Sandwell Council?

How do I contact Sandwell Council?

Call us. Our contact centre is open Monday to Friday 8am – 5.30pm. If you are calling about a repair, please ring 0121 569 6000. For any other housing enquiry including rents, getting on the housing register and bidding for properties, please call 0121 368 1166.

How do I speak to an advisor at Sandwell Council?

Appointments are available upon request and can be made in person or by phone on 0121 368 1155.

What is the number for Birmingham City Council repairs?

0121 216 3330
Call us. If your home needs an emergency repair, don’t use the online form to report it. Call us on: 0121 216 3330.

What are Sandwell Council responsible for?

The council is responsible for: floorboards, joists, concrete floors, floor tiles, skirting boards and architrave. staircases, bannisters and handrails.

What county is Sandwell?

the West Midlands county
Sandwell is a metropolitan borough of the West Midlands county in England….Sandwell.

Borough of Sandwell
Metropolitan county West Midlands
Historic County Staffordshire and Worcestershire
Status Metropolitan borough
Incorporated 1 April 1974

How do I make a complaint to Sandwell Council?

Make a complaint

  1. online by using MySandwell Portal.
  2. E-mail: [email protected].
  3. telephone: 0121 569 7867.
  4. in person by visiting Oldbury Local.
  5. in writing addressed to the Customer Feedback Coordinator. Customer Feedback Coordinator. Sandwell MBC. Roway Lane. Oldbury. B69 3ES.

What is classed as an urgent repair?

Emergency repairs burst pipes and you cannot stop the water leak. blocked drains and toilets causing flooding. complete power failure in your home. dangerous structures, such as ceilings, walls and chimneys.

What are classed as emergency repairs?

Emergency repairs

  • Burst pipes or major water leaks.
  • Leaking waste pipe from a sink or toilet.
  • Total or partial loss of heating or hot water.
  • Toilet which cannot be used (where there is only one in the property)
  • No electricity or lighting in the property.
  • No lighting in communal areas.
  • Flooding drains.
  • Dangerous structure.

Are tenants responsible for Windows?

Your landlord is responsible for: Keeping the structure and exterior of the property, including roof, walls, windows, drains and doors in a reasonable state of repair. Pipes supplying gas, electricity or water. Heating and hot water.

How do I complain to Sandwell Council?

Why is Sandwell called Sandwell?

Sandwell is a metropolitan borough of the West Midlands county in England. The borough is named after the Sandwell Priory, and spans a densely populated part of the West Midlands conurbation.

How do I book an appointment for a Sandwell repair?

It’s easy to do and you can choose an appointment time to suit you – there’s no need to call the contact centre. You can report your repair and book an appointment 24 hours a day from your phone, laptop, PC or tablet. Here’s a video that shows you step-by-step how to report your repair through MySandwell.

What happens if my Sandwell repair is delayed?

We apologise for any delays you may experience with having your repairs completed. Rest assured that we are doing all that we can to complete all repairs as quickly as possible and return to normal levels of service. Thank you for your continuing patience. You can now report a repair using your MySandwell account.

How do I contact Sandwell homes in an emergency?

Use this number to contact our housing team (formerly Sandwell Homes) in an emergency outside normal office hours. You can also report a repair online or call during normal office hours (Monday to Friday, 8am – 5.30pm) on 0121 569 6000. If you are a council tenant and your problem is with gas or electricity, you may need to contact your supplier.

Do I always need to call Sandwell?

You don’t always need to call us. You can report many issues or request services online-here’s a list of things you can report through our website-sign up for a MySandwell account now.