How do I contact Neat?

Write to us. You can contact us at [email protected]. Please enable JavaScript in your browser if you want to contact us through a form.

Is Neat desk still in business?

Neat Desktop Is Being Discontinued Here is what they say in their support note: Effective immediately, Neat will no longer continue developing feature enhancements, updates, and/or bug fixes for the versions of Neat desktop software listed below: Windows – Neat version 5.7 and all previous versions.

Does Neat scanner require a subscription?

If you already using a retired version of Neat, then you can continue using the product as is. Retired versions of Neat do not require a subscription fee for use. Please keep in mind that the retired desktop software is not supported and the installation link for these versions are no longer available.

How do I update Neat scan utility?

Start by pressing the gear icon in the bottom left of the NeatConnect touchscreen in order to access Settings. Swipe the touchscreen upwards until you reach Software Update at the bottom of the Settings list. Press “Software Update” on the touchscreen. The NeatConnect will automatically search for available updates.

How do I cancel my Neat subscription?

To cancel your Neat subscription follow these steps: Login into Neat at https://app.neat.com/login/ Selecet the ‘Cloud Subscription’ menu option on the left then the ‘Cancel Subscription’ link on the bottom right. Then select your reason for canceling and confirm the cancelation.

How do I use Neat scan utility?

The Neat Scan Utility for desktop is a free utility….How do I Scan with the Scan Utility?

1. To scan, first connect a scanner to your computer.
2. Use the scanner drop down, or #1 above, to select your connected scanner.
3. Set your scan settings, or #2 above.
4. Once your scan settings are set, click the Scan button.

Why did Neat stop making scanners?

As of July 2018 all Neat scanners are out of warranty. In 2017, we announced that we will no longer be manufacturing or selling Neat scanners. Neat is now focused on providing powerful tools for small businesses to help with bookkeeping and accounting through our Cloud software solutions.

Who owns Neat?

Zoom declined to disclose how much it had invested, but both companies say it did not take a controlling stake. Neat comes from a team led by OJ Winge, who formerly led the collaboration business unit at Cisco in charge of WebEx.

How do I open old Neat files?

Double-click the Backed Up Files icon. Once you find the files, you can restore them by following the instructions below: In the Carbonite Backup Drive, right-click on the Neat Data folder and select Restore To…. In the Browse for Folder window, select a location to restore and click OK.

How do I get my Neat scanner to work on Windows 10?

Look for your scanner model, RIGHT-click on it, and go to Update Driver Software. Select ‘Browse’ my computer for driver software. Select ‘Let me pick from a list of device drivers on my computer’. Double – click on your particular ‘Neat Scanner’ in the ‘Show compatible software’ box.

How do you calibrate a Neat scanner?

Calibrate the NeatConnect scanner On the NeatConnect scanner, click the settings button. Load the calibration sheet into the scanner as shown in the Calibrate Your Scanner dialog box. Click Next. An alert box will let you know when calibration is complete.

What is neat software?

The Neat software platform provides small businesses, particularly those with a high volume of monthly expense transactions with the need to streamline the storage and organization of all business documentation, with the ability to quickly enter or import and convert document images into a digital data format.